Policies

PRIVACY POLICY

“We respect and are committed to protecting your privacy. We may collect personally identifiable information when you visit our site. We also automatically receive and record information on our server logs from your browser including
your IP address, cookie information and the page(s) you visited. We will not sell
your personally identifiable information to anyone.”

 

SECURITY POLICY

“Your payment and personal information is always safe. Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read over the internet.” (Etc.)

 

REFUND POLICY

“We offer 30 Money Back Guarantee on almost every product we offer. Please call customer service at rma@www.lilcannbuddy.com, in advance to obtain an RMA number (Return Merchandise Authorization) within 30 days of purchase date.”

“All refunds will be provided as a credit to the credit card used at the time of
purchase within five (5) business days upon receipt of the returned merchandise.”

 

SHIPPING/DELIVIERY

Items will ship within two days of purchase.
We determine the most efficient shipping carrier for your order. The carriers that
may be used are: U.S. Postal Service (USPS), United Parcel Service (UPS) or
FedEx. Sorry but we cannot ship to P.O. Boxes.

Credit card authorization and verification must be received prior to processing.  Federal Express and UPS deliveries occur Monday through Friday, excluding holidays.  If you require express or 2 day shipping, please email us at sales@lilcanbuddy.com for charges.

 

ADDITIONAL SHIPPING AND HANDLING COSTS

  1. Item (boots not included) $9
  2. 2 or more items, including boots $15

 

SALES TAX

Out of state orders WILL NOT be charged sales tax.
In state orders will be charged 9.2% sales tax.